The Benchmarks First, So Nobody Can Snow You
Before any vendor pitches you—
including us—
you should know what HVAC leads actually cost.
The existing January 2026 benchmark on this page tracks $14.9 million in Google Ads spend across 816 contractors.
Average HVAC/plumbing search cost per lead:
$104
Branded search:
About $34
Non-branded search:
About $149
Performance Max:
About $72
Google Local Services Ads:
$51 per HVAC lead
Roughly a third of the non-branded search cost.
And HVAC clicks run about:
12.31 each.
At twelve bucks a click, a weak landing page isn’t a minor design issue.
It’s a furnace burning twenty-dollar bills with the blower on high.
That’s why anyone promising:
“$20 exclusive HVAC leads!”
deserves a few follow-up questions.
Are they exclusive?
What counts as a lead?
Did the person actually request HVAC service?
Is it in your service area?
Did three other contractors buy the same name?
Because cheap garbage is still garbage.
And there’s another part HVAC companies underestimate:
At $100+ per search lead, the lead you fail to answer costs exactly as much as the lead you bought.
After-hours call hits voicemail?
Money gone.
Replacement quote gets one follow-up?
Money gone.
Web lead sits until tomorrow?
Maybe money gone.
A lot of HVAC companies are trying to shave $15 off acquisition cost while quietly losing thousands after the phone rings.
That’s usually the more interesting leak.
Emergency vs. Replacement: Two Campaigns, Not One
“AC repair near me.”
and
“new AC unit cost.”
are not the same customer.
They’re barely even in the same mood.
The first person is standing in an 84-degree house wondering whether the dog is going to melt.
They want:
Who can come?
How fast?
Can I trust them?
What number do I call?
The replacement buyer has more time.
They’re comparing:
Systems.
Efficiency.
Financing.
Brands.
Installers.
Reviews.
Warranties.
Price.
Maybe their current unit still works.
Just badly.
Maybe they’re trying to make it through one more summer.
That buyer can procrastinate for weeks.
Which means the campaigns should not be identical.
The landing pages should not be identical.
And the follow-up sure as hell should not be identical.
Emergency service needs:
High-intent visibility.
Fast pages.
Strong reviews.
Immediate response.
Easy booking.
Replacement needs:
Education.
Proof.
Financing clarity.
Retargeting where appropriate.
Estimate follow-up.
Nurture.
Patience.
And both lanes should be weighted according to what the business actually needs more of this quarter.
Not whatever campaign Google happens to spend the budget on.